eventEdge

Cloud based, Customizable Event Monitoring Solution
With Integrated Dialer Option

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eventEdge Features
 

eventEdge comes with the industry best dashboards on all the SLAs.
Dashboard is configurable to showcase the exceptions, at different levels and drill down option enabled on each graph.


Integrated dailer enable us to
reduce manual intervention

Automatic escalation process
defined by SLAs

100% recording for all
transactions

Experienced Implementation and
Maintenance team
Interactive Dashboards Advantages
 

A state of art dashboard and its interface helps you to get quick and complete over view of the network that is being managed.
You can receive live updates, trend over a period, performance comparison between selected periods etc. You can always drill down and
get further details/analysis on data. You have readily available comparisons and summaries on several metrics you ever need.
Dashboards can be customized on the fly as per the requirement.

What Is eventEdge?
 

Eventedge tool is custom built application for telecom companies to meet their FMC operational requirements, to handle the alarms that occur at the towers;
and manage the escalation process along with accurate fault analysis.

Alarm monitoring in single platform provides

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Auto Inbound and Outbound escalations.

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Tracking and recording of calls.

Speed and Performance in terms of
monitoring and escalations.

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Snapshot of Network health with dashboards.

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Reporting and Analysis.

More Information About eventEdge

eventEdge may be the answer, if you are searching for any of these solutions.
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Architecture and Framework of eventEdge
 

Customers impressed by our Services
 
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