eventEdge comes with the industry best dashboards on all the SLAs.
Dashboard is configurable to showcase the exceptions, at different levels and drill down option enabled on each graph.
A state of art dashboard and its interface helps you to get quick and complete over view of the network that is being managed.
You can receive live updates, trend over a period, performance comparison between selected periods etc. You can always drill down and
get further details/analysis on data. You have readily available comparisons and summaries on several metrics you ever need.
Dashboards can be customized on the fly as per the requirement.
Faster crisis management with accurate
data and right decisions
Optimal use of resources
(Time, money, Manpower)
Minimal human efforts required
Happy and satisfied customers
Quick escalations and maximum turnaround
time for supporting team
Readymade analysis and performance
Accurate and instant flow of information
Ease of network monitoring
Eventedge tool is custom built application for telecom companies to meet their FMC operational requirements, to handle the alarms that occur at the towers;
and manage the escalation process along with accurate fault analysis.
Alarm monitoring in single platform provides
Auto Inbound and Outbound escalations.
Tracking and recording of calls.
Speed and Performance in terms of
monitoring and escalations.
Snapshot of Network health with dashboards.
Reporting and Analysis.