ServiceNow

Inspiredge is a global Engineering Business Process Outsourcer and Managed Services firm that’s known for its understanding of the service provider market where they enable organizations to implement a global sourcing strategy.

FOR Value Added Resellers, Managed Service Providers, Cloud Service providers and Distributors seeking to integrate a globalization and operational methodology to deliver world class services who are facing challenges in either capacity, coverage, capabilities and are frustrated with margin pressures.

Inspiredge provides organizational agility in a highly measured tiered operational model.

Professional Services:

Your IT team needs to stay focused on core competencies and support your business. They don’t have time to re-invent the wheel every time a new solution is implemented. Our professional service teams bring years of experience to every task.

Inspiredge provides customers with a portfolio of services – a powerful combination of ITSM best practices and a proven implementation methodology – that covers all aspects of a customer’s ServiceNow lifecycle. Customers can either tailor their implementation with a customized deployment plan based on their processes or select from application-specific packages called QuickStarts, which focus on specific processes and applications, and take an iterative, modular approach to driving IT transformation across the business

Inspiredge highly trained and experienced technical consultants and engineers provide a wide range of professional services that focus precisely on your organization’s IT needs.

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Benefits :

Access to technologists with high-level certifications and diverse experience — You don’t have to keep expensive technicians on staff and maintain their specialties.
Implementation of industry recognized best practices — We have experience with thousands of implementations. There is no need for your team to re-invent the wheel.
Reduced risk — Our experience and best practices ensure a successful implementation.
Knowledge share — We provide complete documentation for each solution and are available for training both IT staff and end users.
Your IT team is freed up to focus on core competencies, supporting business initiatives and building competitive advantage.
ROI — Faster-time–to deploy = faster-time-to-market. Our professional services get your IT services earning you money ASAP.

Managed Services:

When businesses turn to managed service providers, they are typically looking to resolve significant pain points within their IT organizations. But there are a myriad of hidden benefits that companies can gain through a managed services relationship.

Businesses that do not have a managed services relationship are relying on their own internal toolsets to help them pinpoint and resolve IT service issues. Managed services providers, however, typically have much more advanced toolsets at their disposal. This means instant diagnoses and faster remediation, but it also gives them access to data and information that can be invaluable to clients – data no one initially thinks to ask for – and which can mean surprising added benefits for the client company.

Benefits :

Difficulty tackling a backlog of projects
Desire to focus on strategic projects instead of tactical demands from the business
High turnover rates and lack of available talent
Lack of transparency and poor governance of services by providers
Low level of understanding of the ServiceNow ecosystem
Challenges bridging cultural and leadership gaps
Need for a more formal, best practice aligned release management program