Job Description for Principal Network Security Engineer

Role : Principal Network Security Engineer

Experience : 10 + years

Location : Remote

Essential Skills

• Primarily working with Palo Alto Networks; Cisco and Fortinet to a lesser degree

• Provide Tier 4 level technical support and troubleshooting for Palo Alto Networks firewall and

security products, including Cortex, Cortex XDR, Prisma, Prisma Access, and physical/virtual

firewalls

• Act as the subject matter expert for complex network security issues, including firewall

configuration, threat detection and prevention, endpoint security, cloud security, and other

security-related problems

• Collaborate with Tier 3 engineers, network architects, and cross-functional teams to investigate

and resolve critical network security incidents, providing expert guidance and

recommendations

• Develop and implement advanced firewall changes, security policies, and access controls,

following established processes and best practices

• Conduct in-depth analysis of network security events and alerts, identifying potential security

breaches and implementing proactive measures to mitigate risks

• Document troubleshooting steps, resolutions, and configurations accurately and thoroughly in

the ticketing system and knowledge base

• Stay up-to-date on the latest Palo Alto Networks firewall and security technologies, industry

trends, and best practices, and share knowledge with the team

• Provide mentoring and technical leadership to Tier 3 engineers, fostering their professional

growth and development

• Collaborate with clients, team members, and stakeholders to provide timely updates on the

progress and resolution of network security issues

• Contribute to the continuous improvement of processes, tools, and knowledge base to enhance

efficiency, service quality, and security posture

Qualifications

• Bachelor’s degree in Computer Science, Information Security, or related field

• At least 1 year of experience in Security Operations or related field

• Strong knowledge of security principles, concepts, and technologies, including firewalls,

intrusion detection/prevention systems, SIEM, and endpoint security

• Familiarity with incident response processes and tools, including log analysis, malware analysis,

and forensic investigations

• Basic understanding of security frameworks and standards, such as NIST, ISO, and CIS

• Strong analytical and problem-solving skills, with the ability to work independently and in a

team environment

• Excellent communication skills, with the ability to articulate complex security issues to technical

and non-technical stakeholders

Soft skills:

• Good communication skills (Written & Oral)

• Flexible to work in the evening shifts.

• Individual and team player.