The Build–Operate–Transfer (BOT) model is a proven approach for establishing a Global Capability Center (GCC) in India with lower risk and faster ROI. Instead of managing everything in-house from...

In India’s Global Capability Center (GCC) landscape, infrastructure and cost benefits are just the basics. What truly sets successful GCCs apart is talent. The ability to attract, develop, and...

Over the past twenty years, Global Capability Centers (GCCs) in India have evolved dramatically. What once focused on cost savings is now a powerhouse for innovation and efficient operations....