X10D – GCC As A Service

Your Global Capability Center, DELIVERED

Inspiredge delivering agile solutions for world-class Global Capability Centers (GCCs)

    Inspiredge provides a flexible, comprehensive solution for establishing and managing high-performance Global Capability Centres (GCCs), enabling you to focus on core business objectives while we handle the complexities of setup and operations in India.

    India has become a strategic choice for global businesses seeking to establish or expand GCCs, thanks to its skilled workforce, robust infrastructure, supportive ecosystem, and favorable regulations.

    Through our extensive ecosystem partnerships, we offer access to approximately 2,000,000 sft of workspace across Tier 1 cities in India, streamlining the legal entity establishment process with speed and precision. Inspiredge’s dedicated team and partner network ensure a seamless experience in setting up your GCC.

    Why Inspiredge for Your GCC?

    Inspiredge brings a flexi model approach, working closely with the client & partners in delivering the world class GCC.
    Our expertise in building COE in the niche technology areas, using technology and social media for hiring and onboarding, using Zero Surprise Framework in stabilizing the operations and highest success rate in client management make us a smart choice for building your GCC

    Process Re-engineering
    (For Local Integration)

    Adopt to technologies that help streamline the overall process to local legal/statutory requirements

    Comprehensive GCC
    (End to End Services)

    Scoping to talent acquisition to training to infrastructure setup and ongoing operations/ Deliver

    Agility
    (Known for a better turnaround)

    Experienced team understand the market, work with the client in flexi mode, ready for real time adjustments in the plan

    Our GCC-as-a-Service: Key Components

    We simplify the process of establishing and managing your GCC in India, providing a comprehensive range
    of services to support your business needs:

    01
    01
    Regulatory Compliance & Legal Establishment

    We manage all aspects of legal compliance, ensuring a smooth setup process, from company registration to adherence to finance and tax regulations and required Statutory procedures.

    02
    02
    Infrastructure Setup & Management

    We assist with the setup of advanced IT infrastructure, ensuring that your GCC is equipped with cutting-edge technology and tools for seamless operations.

    03
    03
    Talent Acquisition & Management

    Leverage our expertise in recruitment to hire top-tier leadership and skilled professionals who align with your organizational culture and objectives.

    04
    04
    Operations Excellence

    We manage ongoing operations such as employee value propositions (EVP) and employer branding, onsite support, and workspace management to ensure the smooth functioning of your GCC.

    05
    05
    Process Optimization & Automation

    Implementation of automation tools for operational efficiency and process streamlining by providing access to knowledge base and other real-time monitoring tools.

    Our GCC Approach

    MODEL & DESIGN

    • Information Gathering
      - Prelim assessment to build a strategy
    • Strategic Consulting
      -- Work with right stake holders to define a strategy
    • GCC Blueprint
      -- Structured approach to setup a GCC

    SETUP

    • Statutory & Legal Entity Setup
      - 20+ years expertise team
    • Workspace Design & Setup
      - Designed 10+ GCCs so far
    • System Configuration for GCC Operations
      - ISMS & ISO certified team

    OPERATIONS

    • Talent Acquisition
    • Talent Lifecycle Managemen
    • Information Gathering
      - Including Cultural Integration
    • Operational Excellence
    • IT Onsite Support

    Who Can Benefit from GCC-as-a-Service?

    GCC-as-a-Service is ideal for a wide range of businesses looking to optimize their global operations, especially those seeking cost-effective, scalable solutions in key business areas. Here are some types of organizations that can benefit:

    Multinational
    Corporations (MNCs)

    1

    Technology
    Companies

    2

    Financial Services &
    Banking

    3

    Large enterprises with a global footprint like IT, finance, HR, and R&D

    4

    Startups &
    Mid-Sized Enterprises

    5

    Healthcare &
    Life Sciences

    6

    E-commerce &
    Retail

    1. Multinational Corporations (MNCs)

    Large enterprises with a global footprint can use GCC-as-a-Service to streamline various functions like IT, finance, HR, and R&D, allowing them to centralize operations and drive innovation while reducing costs. 

    2. Technology Companies

    Tech firms looking to scale up R&D, software development, or IT support can leverage GCCs to access India’s vast pool of skilled professionals, accelerate product development cycles, and ensure round-the-clock support. 

    3. Financial Services & Banking Sector

    Financial institutions can use GCCs to improve back-office operations, compliance processes, and data analytics functions. GCCs provide cost-effective solutions to maintain regulatory compliance and ensure data security. 

    4. Startups & Mid-Sized Enterprises

    For fast-growing startups and mid-sized businesses, GCC-as-a-Service offers the ability to scale operations without the need for significant capital investments. 

    5. Healthcare & Life Sciences

    Companies in the healthcare and life sciences sectors can set up GCCs to conduct research, manage clinical trials, and handle patient data management with top-tier talent and cutting-edge infrastructure. 

    6. E-commerce & Retail

    E-commerce and retail businesses can use GCCs to manage customer support, logistics, supply chain management, and data analytics. This helps them provide better customer experiences while keeping operational costs in check. 

    Rectangle-33

    Our Success Story in Unified Communications

    Discover how we successfully contributed to a transformative project in the Unified Communications industry, enhancing seamless connectivity and collaboration. Our tailored approach empowered the client with innovative solutions for improved efficiency and user experience.

    Overview

    US-based largest system integrator in Unified communications, with 20 Billion revenue and over 17000 customer base is looking for a GICC.

    Flexible Model – 18-month BOT

    Client wants to build, operate, stabilise and transfer the GICC to the Indian entity in 18 months. 5 tier level 12 different skillsets, 300+ engineers in the Unified Communications & Security space, coordinating with 9 departments in the USA.

    Used a sprint model to save time while the full scoping was in progress. Internal Capabilities & Market Access helped us achieve the timelines with a minimal dropouts.

    30 Days

    Members Onboarded

    60 Days

    Infrastructure Was Ready

    85 %

    Onboarding Success Rate

    1
    1

    Achieved 100% KPIs 95% of the time in 6 months

    2
    2

    Transitioned 99.9% of the team (just one dropout)

    3
    3

    85% of the tech team, 90% of back-office team

    4
    4

    50% of project management team

    Diverse Industry Ecosystem & Experience​

    From Finance to Healthcare, our partners in ecosystem have excelled across industries from their professional journey, bringing a wealth of knowledge to solve complex challenges. Count on our diverse experience to add unmatched value to your business.

    Healthcare
    Office Workspace

    Healthcare Company

    Overview

    Leading Health Care Company looking to leverage the global talent and distribute the critical activities to multiple locations.

    114
    days

    First location went live

    135
    days

    Second location went live

    100%
    success

    Scope was completed with WOW experience

    4000 People, 2 Locations

    BOT of 350+ people and flexible services model for rest of the people in two locations. Built around 2 lac+ sq. feet office space in these two locations to meet the requirements Services Offered: Infra & legal.

    BFSI
    Office Workspace

    Banking, Financial Services, and Insurance (BFSI)

    Overview

    One of the leading companies in BFSI industry was looking to leverage the global talent and distribute the critical activities at more than 1 location.

    65
    days

    First location went live

    80
    days

    Second location went live

    645 People, 2 Locations

    BOT of 175 people and comprehensive GCC for rest of the people in two locations. Built around 30500 sq. feet office space in these two locations to meet the requirements.

    Diagnostics IT & Research
    Office Workspace

    Diagnostic It & Research Company

    Overview

    To utilize country's strong scientific talent and research capabilities, this client wants to setup their presence in India with ~1000 people.

    60
    days

    Phase 1 Setup

    90
    days

    Phase 2 Setup

    745 People, 2 phases – 1 location

    40000 sq. feet Infra was setup in a record time of 60 days for phase 1 and 90 days for phase 2.

    Overview

    US based largest system integrator in Unified communications, with 20 Billion revenue and over 17000 customer base is looking for a GICC.

    Solution for Flexible Model – 18-month BOT

    Client wants to build, operate, stabilise and transfer the GICC to the Indian entity in 18 months. 5 tier level 12 different skillsets, 300+ engineers in the Unified Communications & Security space, coordinating with 9 departments in the USA.
    Used a sprint model to save time while the full scoping was in progress. Internal Capabilities & Market Access helped us achieve the timelines with a minimal dropouts.
    30
    days
    First set of team members onboarded in 30 days
    60
    days
    Exclusive facility/ Infrastructure was ready in 60 days
    85%
    Success
    85%+ Onboarding Rate, <15% Attrition Rate in 18 months

    The Other Results Achived

    Office Workspace

    Unified Communications

    Overview

    US-based largest system integrator in Unified communications, with 20 Billion revenue and over 17000 customer base is looking for a GICC.

    Solution for Flexible Model – 18-month BOT

    Client wants to build, operate, stabilize, and transfer the GICC to the Indian entity in 18 months. 5 tier-level 12 different skillsets, 300+ engineers in the Unified Communications & Security space, coordinating with 9 departments in the USA.

    30
    days

    First set of team members onboarded in 30 days

    60
    days

    Exclusive facility/ Infrastructure was ready in 60 days

    85%
    Success

    85%+ Onboarding Rate, <15% Attrition Rate in 18 months

    The Other Results Achieved

    Achieved 100% KPIs 95% of the time in 6 months

    Transitioned 99.9% of the team (just one dropout)

    85% of the tech team

    90% of back-office team

    50% of project management team

    Office Workspace

    Healthcare Company

    Overview

    Leading Health Care Company looking to leverage the global talent and distribute the critical activities to multiple locations.

    4000 people , 2 Locations

    BOT of 350 + people and flexible services model for rest of the people in two locations. Built around 2 lac+sq. feet office space in these two locations to meet the requirments. Services Offered: Infra & legal.

    114
    days

    First location went live in 114 days

    135
    days

    Second location went live in 135 days

    Results Achieved in 120 days

    First location went live in 114 days

    Second location went live in 135 days

    Scope was completed with WOW experience

    Office Workspace

    Banking, Financial & Insurance (BFSI)

    Overview

    One of the leading companies in BFSI Industry was looking to leverage the global talent and distribute the critical activities at more than 1 location.

    645 people, 2 Locations

    BOT of 175 people and coprehensive GCC for rest of the people in two locations. Built around 3500 sq.feet in these two locations to meet their requirments.

    65
    days

    First location went live in 65 days

    80
    days

    Second location was live in 80 days

    Results Achieved in 80 days.

    First location went live in 65 days

    Second location (product specific) was live in 80 days.

    Overview

    US based largest system integrator in Unified communications, with 20 Billion revenue and over 17000 customer base is looking for a GICC.

    Solution for Flexible Model – 18-month BOT

    Client wants to build, operate, stabilise and transfer the GICC to the Indian entity in 18 months. 5 tier level 12 different skillsets, 300+ engineers in the Unified Communications & Security space, coordinating with 9 departments in the USA.
    Used a sprint model to save time while the full scoping was in progress. Internal Capabilities & Market Access helped us achieve the timelines with a minimal dropouts.
    30
    days
    First set of team members onboarded in 30 days
    60
    days
    Exclusive facility/ Infrastructure was ready in 60 days
    85%
    Success
    85%+ Onboarding Rate, <15% Attrition Rate in 18 months

    The Other Results Achived

    Office Workspace

    Banking, Financial & Insurance (BFSI)

    Overview

    One of the leading companies in BFSI Industry was looking to leverage the global talent and distribute the critical activities at more than 1 location.

    645 people, 2 Locations

    BOT of 175 people and coprehensive GCC for rest of the people in two locations. Built around 3500 sq.feet in these two locations to meet their requirments.

    45%
    savings

    45% savings compared to the home country

    Results Achieved in 60 days.

    45% savings compared to the home country

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