The Build–Operate–Transfer (BOT) model is a proven approach for establishing a Global Capability Center (GCC) in India with lower risk and faster ROI. Instead of managing everything in-house from day one, companies partner with leading GCC setup providers like Inspiredge. The partner builds the center, operates it until stable, and then transfers full ownership back to the client.
BOT combines the cost benefits of outsourcing with the long-term value of a captive center. For businesses entering India, it’s the safest way to establish a high-performing GCC.
How the BOT Framework Works
Phase 1 — Build (Months 1–6)
- Set up office space, IT infrastructure, and security.
- Ensure compliance with labor, tax, and data regulations.
- Recruit leadership and core teams.
- Implement governance and SOPs customized for the client.
Phase 2 — Operate (Months 7–24+)
- Provider manages HR, payroll, vendors, and facilities.
- Teams deliver tech, analytics, R&D, or business functions.
- Continuous improvement for agile GCC operations.
- Governance models keep the client informed and in control.
Phase 3 — Transfer (Months 24–30+)
- Knowledge transfer and staged handovers.
- Legal, financial, and operational ownership transferred to the client.
- Post-transfer support ensures seamless continuity.
BOT vs Other GCC Models
- Captive: Full control but slower and costlier.
- Outsourcing: Fast, but limited visibility and no ownership.
- GCC-as-a-Service: Flexible with shared infrastructure, no ownership path.
- BOT: Ideal when long-term ownership is desired with reduced risk and upfront investment.
Key Benefits
- Optimized costs through lower upfront investment.
- Rapid time-to-value—operational in months, not years.
- Access to provider expertise and talent networks.
- Structured and smooth ownership transition.
Inspiredge’s BOT Model: Proven GCC Delivery Excellence
- Comprehensive Build Capabilities: Enterprise-grade IT, security, and workplace infrastructure from day one.
- Operational Excellence: Frameworks covering talent management, process optimization, governance, and continuous improvement.
- Seamless Transfer: Documented processes, staged handovers, and post-transfer support for stability.
- Flexible Engagement Models: Inspiredge X10D (GCC-as-a-Service) for scalability before ownership.
- Industry Expertise: Specialized delivery across BFSI, healthcare, manufacturing, and technology sectors.
Inspiredge is a trusted partner for enterprises seeking both BOT and flexible GCC service models in India.
Leadership Driving BOT Excellence: Siva Ram Prasad Kondapalli
With over 27 years of experience in establishing & scaling GCCs Siva Ram Prasad Kondapalli has led multiple successful BOT implementations across industries. He has built, operated, and transferred 500+ engineers for a Global In-house Capability Center within 18 months, showcasing his proven ability to manage complex transitions, ensure operational excellence, and enable seamless knowledge transfer.
Under his guidance, Inspiredge’s BOT model combines speed, compliance, and strategic ownership, delivering world-class GCCs for clients entering India.
Conclusion: BOT as a Strategic GCC Entry Path
For companies scaling global operations, the BOT model offers the right balance of cost control, flexibility, and long-term ownership. Partnering with end-to-end GCC service providers like Inspiredge reduces risk, accelerates delivery, and builds world-class centers.
Inspiredge X10D the goal remains: create future-ready GCCs that drive innovation, efficiency, and sustainable growth.
