Technical services take care of both Business and Technical needs of the customer, focused towards the delivery of a quality service.
We form an extended team for our clients while offering end to end technology services for unified communication systems, enterprise software products and telecom infrastructure. Our teams are available 24X7 to deliver best-in-class support at an industry challenging SLA to our clients on high priority.
We form an extended team to our clients while offering end to end technology services for unified communication systems, enterprise software products and telecom infrastructure. Our teams are available 24X7 to deliver best-in-class support at an industry challenging SLA to our clients on high priority. ‘ITIL delivery framework’, ‘Lean Six Sigma Operations’ and ‘Customer Focus Approach’ are our edge in Technology Service space. A blend of our technical expertise and sensibility to client/customer business impact compliments the decision to engage us on their mission critical processes.
We use a trilogy of tools/application exclusively designed & deployed to cater to technology services. Our ‘Offshore technical support’ provides extraordinary value from technology, flexibility & financial perspective; however, many offshore organizations fail to understand the urgency of timely communication and effective execution, expected in the rapidly evolving and fast paced business culture.
Inspiredge provides the experience required to manage ‘Enterprise outsourced operations’ with a dedicated team of system Engineers, who are available around the clock to supplement and extend your service delivery capabilities.
Outsourcing technical support provides our clients with the opportunity to address constraints such as:
- High labour costs and attrition rates among technical support staff
- Reduction / Elimination of physical plant
- Optimizing allocation of limited resources
- Ability to scale expert technical service teams to demand
- Coverage of hard to staff off hours shifts
- Provides a competitive advantage to organizations
- Allows our clients to provide a high level of service, at a lower cost, thus enhancing customer satisfaction
Delve into the finer details about how we helped global brands solve their biggest problems with Our Services